Recipient username field empty when clicking on username then send private message

  • A user just pointed this out to me that when you click on a username and get that drop down menu and click on "Send a private message to Jon Doe" that the Recipient username field is empty on the following screen.


  • If you have all plugins enabled, disable them one-by-one while testing the issue in between each one.

    For example, let's say right now you have all plugins enabled.
    Disable "plugin #1" and see if you're still having a problem.
    If you are, then disable "plugin #2".
    Try again and see if you're still having the same problem.
    Whenever the problem disappears, then the latest plugin you disabled is the culprit and you will need to contact the author of that modification to fix the issue, or simply don't use it.

    Make sense?

    That is what I did and the only one it worked on was bills paypal donate thingy but now that i reenabled it and then disabled again i am still having the same problems as before which I thought was very weird.

    If I disable the plugin/hook system then the autopopulate of the username on pm's is fine but even when I disable all my plugs not manually it won't populate the username field.


  • Does the URL contain their userid? For example:

    http://www.vbulletin.com/forum/private.php?do=newpm&u=125110

    My first guess is a style problem. Try to reproduce it on a default style:

    Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

    Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.


    Yea the url contains the userid number like your example :(. Tried what you suggested and still isn't populating the field and userid is in the url.


  • Then I am at a loss as what to advise.

    You should open a Support Ticket from your Member's Area. Include a link to this thread.


  • In that case try disabling your plugins:

    Admin CP -> vBulletin Options -> Plugin/Hook System

    Also run a file check to look for customized files:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


  • That means it's a plugin problem. You will need to systematically disable your addon products to isolate the problem:

    Admin CP -> Plugins & Products -> Product Manager -> Disable (in each product menu)

    Disabled the bills donate plugin and the autopopulate was working fine, reenabled it and tried disabling all the other plugins one by one and they didnt' effect it. Disabled bills donate plugin again and now the autopopulate the username isnt working :(


  • That means it's a plugin problem. You will need to systematically disable your addon products to isolate the problem:

    Admin CP -> Plugins & Products -> Product Manager -> Disable (in each product menu)


  • That means it's a plugin problem. You will need to systematically disable your addon products to isolate the problem:

    Admin CP -> Plugins & Products -> Product Manager -> Disable (in each product menu)


    Upgraded vbulletin and purchased new templates from transversestyles and i am still experiencing this problem. how come?


  • Does the URL contain their userid? For example:

    http://www.vbulletin.com/forum/private.php?do=newpm&u=125110

    My first guess is a style problem. Try to reproduce it on a default style:

    Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

    Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.


  • If you have all plugins enabled, disable them one-by-one while testing the issue in between each one.

    For example, let's say right now you have all plugins enabled.
    Disable "plugin #1" and see if you're still having a problem.
    If you are, then disable "plugin #2".
    Try again and see if you're still having the same problem.
    Whenever the problem disappears, then the latest plugin you disabled is the culprit and you will need to contact the author of that modification to fix the issue, or simply don't use it.

    Make sense?


  • In that case try disabling your plugins:

    Admin CP -> vBulletin Options -> Plugin/Hook System

    Also run a file check to look for customized files:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    If I disable the plugin/hook system it seems to work just fine. What does this indicate?
    Also suspect files I have a few from my addons/hacks that say file not recognized as part of vbulletin or something.







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