cannot install printer to computer

Author: jane     03 12th, 2010 in enart.abczj.com     edit

  • I have installed my CX4600-EPSON, with the install cd and also just by downloading from Epson's web site. My Control panel shows the Epson printer as installed and it is set as default printer. It will not do anything at all when I try to print from my computer.


  • I have the same printer, it is a USB printer. Since you said "Control Panel" I would guess your using MS Windows and not a MAC and I'm going to assume some version of Windows XP. If this is not the case let me know. I'm going to cover some entry level user details so please don't get offended. If you're downloading drivers you're probably know more than I am going to give you credit for. So like Denzel said, I'm going to explain it to you like you were a 3rd grader. Be sure to delete all print jobs from the printers print queue. (Click Control Panel, Printers and Faxes, double click on the "Espon Stylus CX4600 printer", click "Printer" "Cancel all documents") There should be no documents listed under the heading "Document Name". The drivers should come from this link: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=25723&prodoid=36478885&infoType=Downloads&platform=Windows Make sure you load the "Printer Driver" and the "TWAIN/scanner driver". Since it is a multifunction printer Windows likes to be able recognize it both ways. Otherwise you may not be getting past the scanner recognition associated with Windows. Assuming you load both successfully. Go to "Control Panel" then "Printers and Faxes". You will see the status of the printer "Ready" or "Offline". If it says "Ready" the PC recongizes printer. If it says "Offline", windows does not see it. You can unplug the printers USB cable and it will switch from "Ready" to "Offline", turning the printer off and on will do the same thing. If it says "Offline" and your having problems focus on the hardware and drivers. Be sure to press the little button labeled "On", you'll have a green light when its on. If it is "On" with a green light, and plugged into a USB port you should get a status of "Ready". Be sure you load the paper into the back vertical tray, not the front horizontal tray which is an exit tray. If is says "Ready" you want to test it by going to "Control Panel", "Printers & Faxes", RIGHT click on the "Epson Stylus CX4600 Series" icon, chose "Properties", click on "Print Test Page". If this does not work, the printer is not ready. Don't bother trying to print from any other software. If it prints from here any other PC software should print. If is says "Ready" and you are not printing, the problem is definately software related. Hopefully by now you're printing. Let me know how it goes. Can you get the icon to say "Ready"? Is the little light by the word "On" on the top of the printer coming up green? Does the little window pop up showing how much ink is left in the printer cartridges? For that matter did you load the printer cartridges?


  • Checklist: 1. Printer on and hooked up properly. (make sure you took off all the stupid tape they pack new printers with) 2. No errors showing under control panel/system/device manager (possibly could be a USB hub error, not a printer error) 3. Go to my printers, right click on printer, go to properties. check if it shows offline. print a test page. 4. Do any warning lights come on the printer when you try to print? Have you tried deleting it and reinstalling? I'd trust the online drivers better (more up to date)


  • Check under file and make sure that the "use pribter offline" is no check marked


  • Try it out.. just to find out whether the problem is with the driver or not... start your computer in command prompt mode..by pressing "F8" while its booting up and selecting "command prompt" option.. when you get the prompt like "c:...." give the following command: print> name of the port the printer is on..i.e. lpt1, lpt2,..usb if it prints the test page that means the problem is with the printer driver..not with the printer or the cable.. I hope it will help to narrow down the problem..


  • Sounds silly, I'm sure, but did you buy a printer cable? Printers no longer come with cables to the PC. You should have 2 cables; one to the power, and one to the PC. Check and be sure they are plugged in correctly too!







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